Visitor Management Software
AI-Powered Visitor Experience
Know exactly who is inside your building and why they’re there. vizAI verifies visitors against their official ID, instantly notifies their host, and maintains a secure record of every interaction from invitation to check-in and check-out.
Built for seamless visitor experience
- Secure Cloud or On-premise hosting
- Your data stays yours
- Privacy by design
- Security by default
What it does
Smart ID capture
Our intelligent kiosk uses advanced Optical Character Recognition (OCR) based scanning to instantly capture the visitor’s National ID, driver’s licenses, passports or equivalent identity documents.
Pre-approved visitor
The host schedules the visit and instantly sends a secure QR code via WhatsApp or email. The visitor simply scans the QR code at the kiosk and walks in, making the process fast, seamless and hassle free.
Smart Kiosk
Visitors can check in effortlessly at a self-service Kiosk or with help of the receptionist. Every arrival is screened against your blocklist, while the system keeps the front desk operations running seamlessly.
Notifications
WhatsApp, SMS, email, or in-app notifications tailored to your requirements, ensuring you never miss an important event or update.
Audit trails and reports
Every admin action is captured in an immutable audit trail that can’t be edited or deleted. Export reports in CSV, Excel, or PDF and have them delivered automatically by email every week.
At the kiosk
Eight languages. One seamless welcome.
- EnglishEnglish
- العربيةArabic
- हिन्दीHindi
- اردوUrdu
- TagalogFilipino
- বাংলাBengali
- മലയാളംMalayalam
- РусскийRussian
Every visitor welcomed in a language they understand.
Built for buildings of every kind.
Residential buildings
With a smart kiosk and self check-in, keep visitors moving and security always informed.
Read moreCoworking and multi-tenant
Each tenant sees only their own visitors. Building management still holds one list for the whole tower.
Read moreGovernment & Private enterprises
Every identity verified. Every action traceable. Every byte accounted for.
Read moreSecurity and compliance
Data separation enforced at the database layer.
Tenant boundaries aren’t left to application code or user behaviour. They are enforced where the data lives so each company sees only its own records, even when a query gets it wrong. Our database is built to maintain confidentiality, integrity and availability.
No biometric data, by design and by policy.
The system rejects biometric connectors by design. Face matching and template storage are blocked at installation and not merely prohibited by policy.
Privacy starts with collecting less.
Full ID numbers stay hidden by default unless enabled to view. Document images are only read, never stored in the database, thereby complying with privacy laws.
Keep the record. Remove the identity.
When the retention period ends, personal identifiers are automatically anonymised while visit counts remain intact. Legal holds can pause anonymisation for specific records.
Every role can be protected by two-factor authentication.
From Two Factor authentication to Time bound OTP, server-side authorisation and a locked-down kiosk role, access is enforced in code not by what the interface chooses to show.
Audit evidence that cannot be altered.
Every admin action is permanently recorded. Who did what, to which record, when, and from where. There is no update or delete option for audit logs recorded. Even revealing an ID number creates its own audit record.
Infrastructure
Secure cloud – Microsoft Azure
Built on Microsoft Azure and hosted within UAE-based cloud infrastructure, our visitor management platform is designed to keep your building’s visitor data securely within the region. From identity verification and visitor records to host notifications and immutable audit trails, every layer is protected with enterprise-grade security controls, giving residential buildings and other entities greater control, visibility and confidence over how visitor information is stored and accessed.
Private by Design
Azure Database for PostgreSQL and storage are accessible only through the private network, with no public endpoints exposed to the internet. This keeps critical data services isolated from direct external access and reduces the attack surface.
Secure Web Access
All external traffic is routed through Azure Front Door with a Web Application Firewall (WAF), providing an additional layer of protection before requests reach the application. TLS (Transport Layer Security) terminates at the edge, while the application origin is not directly addressable from the internet, reducing exposure and strengthening the overall security posture.
35-Day Point-in-Time Recovery
Azure Database for PostgreSQL retains 35 days of point-in-time backups, so if data is accidentally changed, deleted, or corrupted, you can restore the database to a previous point in time and quickly get back to a known-good state.
Azure Role Based Access Control
Everyone gets only the access they need. Owners, administrators, security teams, reception staff and hosts have separate roles and permissions, keeping sensitive visitor information limited to the people who need it. Access is enforced on the server, not simply hidden from the screen.
Compared
Paper book, generic app, or vizAI
| Use Case / Scenario | Paper sign-in book | Generic app | vizAI |
|---|---|---|---|
| Who can view the list of visitors | Anyone and everyone at the reception desk | Depends on the app | Only the roles you allow, enforced by the app |
| Capturing the visitor information | Handwritten, prone to manual errors | Typed manually, prone to manual errors | Read from the document, check digits validated, no room for errors |
| Preparing an evacuation roster | manually, by reading record from the book | Varies depending on the app | Automatically fetched and listed the second alarm is raised |
| Informing the host | A phone call from reception | Usually email or sms | WhatsApp, SMS, email or in-app, as requested by the host |
| Screening against a blocklist | Not possible manually | Rarely included | Before check-in by default |
| When there is internet outage or momentary internet disruption | Unaffected | Usually stops working | The kiosk keeps working and syncs when Internet connectivity returns |
| Arabic language setup | Person dependent | Rarely included, unless custom built | The content remains in Arabic throughout, preserving the original Arabic wording without subsequent translation. |
| Languages supported by kiosk | Person dependent | depending on the app | Eight, including Hindi, Urdu, Malayalam, Russian, and Tagalog |
| Biometric face matching | No | Sometimes offered | Refused by design |
| Turnstiles, lifts and badge printers | No | Rarely | Adapters built and integration possible depending on requirements |
| Where the data is stored | In a book or on a desk | Depending on the application design or build | Azure UAE North |
Ready to see it on your own building?
Tell us how many entrances you run and roughly how many visitors you see in a day. We will show you the exact check-in your reception would use.